Scientific publications of Matthias Wimmer

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Stefan Fischer, Sven Döring, Matthias Wimmer, and Antonia Krummheuer. Experiences with an Emotional Sales Agent. In Affective Dialogue Systems, pages 309–312, Springer, Kloster Irsee, Germany, June 2004.

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Abstract

With COSIMAB2B we demonstrate a prototype of a complex and visionary e-procurement application. The embodied character agent named COSIMA is able to respect a customer's preferences and deals with him or her via natural speech. She expresses various emotions via mimic, gesture, combined with speech output, and COSIMA is even able to consider the customer's emotions via mimic recognition. As first observations show, this is a very promising approach to improve the bargaining with the customer or the recommendation of products.

BibTeX Entry

@INPROCEEDINGS{ fischer04experiences,
  author			= {Stefan Fischer and Sven D{\"o}ring and Matthias Wimmer and Antonia Krummheuer},
  title				= {Experiences with an Emotional Sales Agent},
  year				= {2004},
  month             = {June},
  pages				= {309-312},
  editor    		= {Elisabeth Andr{\'e} and Laila Dybkj{\ae}r and Wolfgang Minker and Paul Heisterkamp},
  booktitle     	= {Affective Dialogue Systems},
  longbooktitle     = 
  						{Affective Dialogue Systems, Tutorial and Research Workshop, ADS 2004, Kloster Irsee, Germany, June 14-16, 2004, Proceedings},
  address           = {Kloster Irsee, Germany},
  publisher		 	= {Springer},
  series    		= {Lecture Notes in Computer Science},
  volume    		= {3068},
  abstract			= 
  						{With COSIMAB2B we demonstrate a prototype of a complex and visionary e-procurement application. 
						The embodied character agent named COSIMA is able to respect a customer's preferences and deals 
						with him or her via natural speech. She expresses various emotions via mimic, gesture, combined 
						with speech output, and COSIMA is even able to consider the customer's emotions via mimic 
						recognition. As first observations show, this is a very promising approach to improve the 
						bargaining with the customer or the recommendation of products.},
  isbn   	   		= {3-540-22143-3},
  bib2html_pubtype	= {Refereed Workshop Paper},
  bib2html_rescat   = {Image Understanding},
  bib2html_groups   = {IU},
}